DON'S AUTO INTERIORS & TOPS

Christopher Martin 3 months ago

Had seat repaired in 2024 now the repaired panel is once again ripping. It appears I could have bought a warranty which was not offered and would have cost more then the repair. The original material lasted nine years their replacement only 27 months. Sent a e-mail and got NO response..

Marc Randulich 3 months ago

Not the same as the last time I came here. I have used Dons several times for my boat seats and they always did a great job in a very reasonable amount of time, however this was maybe 7 years ago. I brought a center council in to have the cup holders enlarged and the shift hole enlarged as my shift lever hit on one side. When I brought it in and explained to the young lady at the counter what I wanted she said she would have to check to see if the shop had the tools necessary to do the job. This should have been the time to walk out. She went in the back and returned with confirmation the shop had tools (a jigsaw) to do the work. She quoted me a time of 2 hours time and minimal material expense. She said she had to tell me a time of 4-6 weeks just because that's the time on the books but that it would be far less because it was such a small job. So they took possession of the part on May 11. They also requested a deposit ( I was never asked for this before ) of 192 dollars. 4 weeks later I stopped in and asked the status of my job. The same young lady up front told me that it had been started but the shop was behind and it should be done in a week. On June 18th I get a call from t

Stan S Edited 3 months ago

CUSTOMER BEWARE, DOES NOT HONOR SERVICE WARRANTY! I paid Don's Auto Interiors to replace the convertible top on my 1999 Porsche 911. Unfortunately, the installation was not completed correctly due to their technician's lack of knowledge and led to multiple issues, including improper top alignment, damage to the new top material, modification of my vehicle without my authorization, and water intrusion that later resulted in additional repairs. Upon pickup, I immediately noticed a few issues: 1. There was a gap on the passenger side between the convertible top and the door frame (this didn't exist before the replacement). The technician said that it will take some weeks for the fabric to stretch out and get fitted to the frame. 2. There were two areas where the top was already damaged (small nicks) which the technician said was due to the top getting hooked by the door. Due to the top getting hooked by the door, the technician also said they had to slightly grind away the corner of my door so that it wouldn't further cut my top material. 3. Last issue and the most minor, the fabric from the interior has a plastic brace that clicks over an interior bar and this kept getting unclipped

Vince Ternes 4 months ago

Put a deposit down to get some work done on a boat cover in the Fall of 2025. Weather changed quick, so we spoke about taking care of it in the spring of 2026 when the boat was out of storage. I called back in early June when school/work got out and we started up the boat again. Now they said you forfeited your deposit for an “no-show” is June 8 not still SPRING??? and they want to charge me another miscellaneous nonsense deposit fee before even estimating the job…, again. This place is ridiculous. If you’ve got income to burn, they probably do a decent job. if you want a straightforward answer about literally ANYthing, forget about it. Go elsewhere. Zero stars. Money hungry, and misleading estimates…. Can’t even imagine what else they’d pull, after straight-up stealing my deposit, and then telling me bring the boat in and we’ll start it all over again. How hard can it be to add snaps to an already custom fit cover. Stay away from these scammers.

Jim See 9 months ago

Top notch staff and workmanship! Can’t say enough good things about Dons! Took great care of my vehicle. Jasmine in the front is very nice, also talked with a gentleman from the back who was just as helpful. Blown away by the quality of work and great pricing. Thanks again!